Where are your events held?
Our events, unless otherwise stated in the event details, are held at Mazama Coffee Co which is located at 301B Mercer Street, Dripping Springs, Texas, 78620.
Where do I park?
Typically our events are after hours of the coffee shop so our back lot is closed. The best option is to park out front of our shop or any of the spots on Mercer St!
Do I need any experience to attend a class or event?
Almost all our classes and events are open to everyone! We want to make them as accessible as possible. There may be a few that are for a more advanced level, but that will be cleared stated in the event details page along with a description of what “advanced” means. And who knows, you might be our kind of advanced!
Is there a minimum age required?
Our minimum age to attend these events and classes is 18 years and up. Any special circumstances or requests must be pre-approved prior to ticket purchase. Email email@example.com to inquire.
What should I expect the day of the class or event?
We’ll welcome you in as early as 15 minutes before the class or event. Come as early as you can to check in, get settled, and check out the retail. We provide all the things you need to have a great time (unless otherwise stated!) so no need to worry about bringing anything.
*Note for classes (not events): if you are more than 15 minutes late from the class start time, we might be unable to seat you as the class would have progressed and it will be unlikely you'd be able to catch up to speed with the instruction. If you do decide to participate after a late arrival, it will be up to you to get caught up to the class and the instructor may assist you only after they have ensured the rest of the class is settled.
Can my (friend, significant other, child, great aunt, best friend’s mom) who isn’t taking the class come to watch?
Each ticket counts as one single seat to our class or one admission to our event!
For the best experience and to uphold integrity for all our paying students, we are unable to seat additional folks who don't have a paid ticket.
What happens if a workshop is cancelled?
If our event or class is outside, we always schedule a rain date as a backup for that unpredictable Texas weather. Although rare, a class or event may be cancelled or rescheduled if it doesn't meet the minimum registration or if there is an instructor/host emergency. In this event, you will be contacted as soon as this decision has been made via email and we will refund 100% of all paid tickets. We will also notify you as soon as we get it rescheduled.
Something’s come up, I can’t make it to the workshop!
Due to the demands of our events and classes, all of our workshops are non-refundable or exchangeable for any reason.
A lot of effort goes into each event and class, from purchasing supplies based on the number of tickets sold and getting prepped. In the event you have someone who would like to take the workshop in your place, let us know within 24 hours and we will happily honor them taking the class in your place.
Oh NO! A workshop I want to take is sold out! What can I do?
Unfortunately, once a class or event is sold out, it does mean that it's at maximum seating capacity and we are unable to accommodate additional people. At this time, we are unable to keep track of waitlists. Your best option is to sign up for our newsletter so you can be the first to know about future classes or events!